Privacy
Policy
Last Updated: 12-01-2025
We at Aidfy value the trust you
place in us and are committed to upholding the highest standards of user
information privacy and secure transactions. Please read this Privacy Policy
carefully to understand our practices. By visiting our website or using our
platform, you agree to this Privacy Policy and the associated Terms and
Conditions.
1.
Scope of Privacy Policy
This Privacy Policy is published in
accordance with the Indian Information Technology Act, 2000 and the
rules thereunder, including:
- The Information Technology (Reasonable Security
Practices and Procedures and Sensitive Personal Data or Information)
Rules, 2011.
- The Information Technology (Intermediary Guidelines and
Digital Media Ethics Code) Rules, 2021.
2.
Acceptance of Policy
By using the Aidfy platform, you
consent to the collection, use, and disclosure of your personal information as
outlined in this policy. If you do not agree, please refrain from using the
platform.
3.
Information Collection
We collect information to provide a
safe and customized experience. This includes:
a.
Personal Identifiable Information (PII)
- Name, email, phone number, address, payment details,
and other identifiers when you create an account or make a donation.
b.
Non-Personal Information
- IP address, browser type, device information, and
behavior analytics collected automatically via cookies and similar
technologies.
c.
Transaction Information
- Details about your donations, payment methods, and
interaction with campaigns.
d.
Third-Party Data
- Information provided through APIs like Google or
Facebook when you use them to log in.
4.
Use of Information
We use your data to:
- Facilitate transactions and deliver services.
- Send receipts, newsletters, and campaign updates.
- Improve user experience through analytics.
- Prevent fraud, ensure platform security, and comply
with legal obligations.
- Share limited information with campaigners and
beneficiaries as necessary.
5.
Cookies and Tracking Technologies
Aidfy uses cookies to enhance your
experience. These include:
- Session Cookies:
For maintaining login sessions.
- Tracking Cookies:
To analyze user behavior and optimize the platform.
You may decline cookies in your
browser settings, but some features may not function properly.
6.
Sharing of Information
We do not sell or rent your personal
information. We may share information:
- With campaign owners to fulfill campaign-related
communications.
- With trusted third-party vendors for payment processing
or identity verification.
- When required by law or in response to legal requests.
- During mergers, acquisitions, or reorganizations
involving Aidfy.
Sensitive personal data (e.g.,
financial details) will only be shared under strict confidentiality agreements
or as required by law.
7.
Data Security
We implement stringent measures to
protect your data against unauthorized access, misuse, or loss. Our servers and
data management systems adhere to IS/ISO/IEC 27001 standards.
In case of a data breach, we will
notify affected users and the authorities as required by law.
8.
Third-Party Links
The platform may contain links to
third-party websites. Aidfy is not responsible for the privacy practices of
external sites.
9.
Retention of Data
We retain your data for as long as
necessary to provide our services, comply with legal obligations, resolve
disputes, or enforce our agreements.
10.
User Rights
- Access and Correction:
Users may review or correct their personal information through their
accounts.
- Data Removal:
Users can request account deactivation or data deletion by contacting us
at support@aidfy.org
- Opt-Out:
Users may opt out of non-essential communications like promotional emails.
11.
Children’s Privacy
Aidfy does not knowingly collect
information from children under 18. Parents or guardians may contact us if they
believe their child has provided personal information.
12.
Grievance Redressal
In compliance with the Information
Technology Act, 2000, the details of the Grievance Officer are as follows:
Grievance Officer: Om Prakash Raja
Address: SARC Impact Foundation, LP1519 Lakhpera Bagh Barabanki UP-225001.
Phone: +91-8318102197
Email: support@aidfy.org
Availability: Mon–Sat, 10:00 AM to 5:00 PM
13.
Policy Updates
We may update this Privacy Policy
periodically. Changes will be posted on this page, and your continued use of
the platform constitutes acceptance of the updated policy.
By using Aidfy, you agree to this
Privacy Policy. Let’s work together to empower ideas and foster change!